Poka Inc

All Systems Operational

Customer instances ? Operational
90 days ago
99.94 % uptime
Today
Mobile applications Operational
iOS (App Store) ? Operational
Android (Google Play) Operational
Windows (Microsoft Store) Operational
Analytics Operational
Snowflake Data Warehouse (Database) ? Operational
Snowflake Data Ingestion ? Operational
Snowflake Replication ? Operational
Looker (Data visualization) ? Operational
DNS Operational
Databases Operational
Databases (US) Operational
Databases (Canada) Operational
Databases (EU) Operational
Storage Operational
Storage (US) Operational
Storage (Canada) Operational
Storage (EU) Operational
Caches Operational
Caches (US) Operational
Caches (Canada) Operational
Caches (EU) Operational
Video transcoding Operational
Video transcoding (US) Operational
Video transcoding (Canada) Operational
Video transcoding (EU) Operational
Notifications Operational
Email (US) Operational
Email (Canada) Operational
Email (EU) Operational
iOS push (US) Operational
iOS push (Canada) Operational
iOS push (EU) Operational
Chat support Operational
Help center Operational
API documentation Operational
Mass import and mass edit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mean Backend Latency - US
Fetching
Mean Backend Latency - CA
Fetching
Mean Backend Latency - EU
Fetching
Time to First Byte - Global
Fetching
Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Resolved - We confirm that Poka is now functioning properly. If you have any questions, please contact the Poka Support team.

Nous confirmons que Poka fonctionne maintenant correctement. Si vous avez des questions, veuillez communiquer avec l’équipe de soutien Poka.

Oct 20, 22:39 EDT
Monitoring - All Poka services are now fully operational. We will continue to monitor the situation closely. If you experience any issues or have questions, please contact our support team. Thank you for your understanding and patience.

Tous les services Poka sont maintenant pleinement opérationnels. Nous continuons de surveiller la situation de près. Si vous rencontrez un problème ou avez des questions, veuillez contacter notre équipe de soutien. Merci de votre compréhension et de votre patience.

Oct 20, 09:22 EDT
Update - As our main provider, Amazon Web Services, begins to recover, Poka services are now generally accessible and operational. However, some features may still be affected — for example, most images are currently not loading. We will continue to keep you informed as the situation progresses.

Alors que notre principal fournisseur, Amazon Web Services, commence à se rétablir, les services Poka sont maintenant généralement accessibles et fonctionnels. Cependant, certaines fonctionnalités peuvent encore être affectées — par exemple, la plupart des images ne se chargent pas pour le moment. Nous continuerons de vous tenir informés de l’évolution de la situation.

Oct 20, 06:17 EDT
Identified - Our main provider (Amazon Web Services) is experiencing some difficulties. Poka may be unavailable or slow for some users, or some features may be unavailable. We are monitoring the situation.

Notre principal fournisseur (Amazon Web Services) rencontre actuellement des difficultés. Poka peut être indisponible ou lent pour certains utilisateurs, ou il se peut que quelques fonctionnalités ne soient pas disponibles. Nous surveillons la situation.

Oct 20, 05:40 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.