Service degradation

Incident Report for Poka Inc

Resolved

This incident has been resolved.

Posted Mar 10, 2020 - 15:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 10, 2020 - 14:25 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 10, 2020 - 11:14 EDT

Investigating

There is an ongoing performance degradation on customer instances. The problem has been identified at 14:58 (UTC) and we are working toward the full recovery of the impacted service.

Posted Mar 10, 2020 - 11:14 EDT

This incident affected: Databases (Databases (US)) and Customer instances.